TCL99MY takes every user's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information while you use our platform.
TCL99MY cares about the privacy of every individual who uses our platform. This Privacy Policy clearly and transparently explains how we handle your personal information — from the moment you register through to your use of the various services we offer.
By using the TCL99MY website or mobile app, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this document periodically, as it may be updated to reflect changes in our practices or applicable legal requirements.
This policy covers all services provided under the TCL99MY brand, including the main website, mobile app, and all associated sub-platforms. It is formulated in line with applicable data protection requirements and our commitment to transparency.
TCL99MY collects several categories of information to enable us to provide a service that is safe, transparent, and tailored to your needs. This information is gathered through the registration process, your day-to-day use of the platform, and your interactions with our support team.
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Identity verification (KYC) and legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications and transaction notifications |
| Financial Information | Bank account number, digital wallet details | Processing deposits and fund withdrawals |
| Usage Data | Gaming history, transactions, login logs | Platform enhancement and fraud detection |
| Technical Data | IP address, device type, browser, operating system | Account security and platform analytics |
| Cookie Data | Session preferences, language settings, browsing history | A better and more personalised user experience |
We only collect information that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data in relation to platform operations.
Every piece of information we collect is used responsibly and only for legitimate purposes. Here are the primary ways we use your data:
TCL99MY does not sell, rent, or trade your personal information to any external party for commercial purposes. However, in certain limited circumstances, we may need to share your information with the following parties:
All third parties that receive your data are required to adhere to the same strict security and confidentiality standards that we uphold. We conduct regular audits of all business partners to ensure ongoing compliance.
TCL99MY uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use include:
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
Protecting your data is TCL99MY's top priority. We implement multiple layers of technical and organisational security to ensure your information is always kept safe.
TCL99MY retains your personal information only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
In general, data retention periods are as follows:
When data is no longer needed and there is no legal obligation to retain it, TCL99MY will securely delete or anonymise it in accordance with established procedures.
As a TCL99MY user, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise these rights without unnecessary obstacles.
You have the right to request a copy of the personal information we hold about you at any time. Requests will be processed within 14 business days.
If you find that any information we hold about you is inaccurate or out of date, you have the right to request a correction promptly.
You may request the deletion of your personal data, subject to any legal retention requirements that may prevent the immediate removal of certain data categories.
You have the right to object to the processing of your data for direct marketing purposes at any time. Such requests will be actioned immediately.
You have the right to receive your data in a machine-readable format for transfer to another service provider, should you choose to do so.
In certain circumstances, you may request that we restrict how we process your data while a matter or dispute is being resolved.
To exercise any of the above rights, please contact our support team via Live Chat or email. We will handle every request seriously and within a reasonable timeframe.
TCL99MY is an entertainment platform that strictly for individuals aged 18 and above only. We do not intentionally collect or process personal information from children or minors under the age of 18.
Should we find that we have inadvertently collected data from individuals who are underage, we will promptly delete that information and close the relevant account without notice. Parents or guardians who become aware that their child has registered on our platform are requested to contact our support team immediately.
The TCL99MY platform may contain references or links to third-party websites or services in certain contexts. Please note that this Privacy Policy applies solely to the TCL99MY platform and does not cover the privacy practices of any external websites.
TCL99MY is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read and understand the privacy policy of each website you visit independently.
TCL99MY reserves the right to modify or update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements.
Whenever a material change occurs, we will notify you via an in-platform notification or your registered email at least 7 days before the change takes effect. The "Updated" date at the top of this page will always reflect the date of the most recent revision.
Continued use of the TCL99MY platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you have the right to close your account before those amendments come into effect.
If you have any questions, concerns, or wish to exercise any of your personal data rights, the TCL99MY data protection team is ready to assist you.
We do more than simply comply with the law — we genuinely care about your privacy and implement industry best practices to protect it.
All data transmitted between your device and the TCL99MY servers is protected with 256-bit SSL encryption — the same technology used by leading banks in Malaysia to secure online transactions.
An additional security layer via 2FA ensures that only you can access your account. Even if your password falls into the wrong hands, your account remains protected.
Our security monitoring system operates around the clock to detect suspicious activity and respond to any threats before they can affect your account.
TCL99MY holds firmly to the principle that your data is not a commodity. We have never sold, rented, or traded your personal information to advertisers or any third party for commercial gain.
You have full control over your data — from updating personal information and managing communication preferences, to requesting data deletion when you decide to leave the platform.
Our rigorous identity verification and anti-money laundering procedures do more than meet legal requirements — they also protect all members from abuse and fraud on the platform.
Your data is protected. Your gaming is secure. Register now and enjoy a responsible online entertainment experience with TCL99MY.
For users aged 18 and above only. Play responsibly.